How to Activate esim on Google Pixel 9 Pro XL

A frequent traveler, a digital minimalist, or simply looking to reduce dependence on physical SIM cards, activating the Google Pixel 9 Pro XL eSIM unlocks a flexible, future-ready mobile experience. And if you ever face any issues while setting it up or switching profiles, be sure to check out our mobile troubleshooting tips to keep your connectivity seamless and stress-free.

This fully detailed and practical guide will walk you through everything you need to know about activating and using eSIM on your Google Pixel 9 Pro XL—from basic requirements to advanced usage and troubleshooting.

What is eSIM and Why It Matters on the Google Pixel 9 Pro XL?

eSIM (embedded SIM) is a small programmable chip embedded directly into your smartphone’s hardware. Unlike traditional SIM cards that you insert physically, eSIM profiles are downloaded digitally from your carrier.

Key Benefits of eSIM on Google Pixel 9 Pro XL:

• No physical SIM swapping: You can switch networks remotely with no need for a SIM ejector tool.
• Supports multiple profiles: Store multiple carrier profiles and switch between them as needed.
• Space-efficient design: Frees up hardware space inside the phone for additional features.
• Eco-friendly: No plastic SIM packaging or shipping is required.
• Better for travel: You can instantly download a local carrier plan in seconds.

Google has integrated dual SIM functionality into the Pixel 9 Pro XL, allowing you to use one physical SIM and one eSIM simultaneously—ideal for separating personal and business lines or using different carriers.

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Prerequisites Before You Activate Google Pixel 9 Pro XL eSIM

To ensure a seamless eSIM activation, gather the following essentials before you begin:

1. Check Carrier Compatibility

Confirm that your mobile carrier supports eSIM activation on the Google Pixel 9 Pro XL. Not every carrier enables eSIM on all devices, so compatibility is key.

Top eSIM-Compatible Carriers (2025):

• USA: Verizon, AT&T, T-Mobile, Mint Mobile, Visible
• India: Jio, Airtel, VI (select circles only)
• UK: Vodafone, EE, O2, Three
• Europe: Orange, Deutsche Telekom, Swisscom
• Asia-Pacific: Optus, Telstra, Singtel, NTT Docomo

Contact your carrier and request either:

• A QR code for eSIM activation
• OR Manual activation details (SM-DP+ address & activation code)

2. Connect to Wi-Fi or Mobile Data

Since you’ll download the eSIM digitally, connect your Pixel 9 Pro XL to the internet. Use a stable Wi-Fi connection for faster and more reliable activation.

3. Update to the Latest Android Version

Head to Settings → System → System Update and install the latest firmware. With Android 15 on your Pixel 9 Pro XL, you’ll benefit from enhanced eSIM features and smoother network activation.

4. Prepare Valid ID for KYC (Region-Specific)

If you live in regions like India or UAE, you’ll likely need to complete KYC (Know Your Customer) verification. Some providers may require you to submit ID online or visit a nearby carrier store before enabling your eSIM.

Step-by-Step Guide: Activate eSIM on Google Pixel 9 Pro XL

Now that you’re ready, follow these clear steps to activate your Google Pixel 9 Pro XL eSIM.

Step 1: Access SIM & Network Settings

1. Open Settings from the app drawer or swipe-down panel.
2. Tap Network & Internet → SIMs.
3. Select Add SIM, then tap Download a SIM instead?

Pro Tip: This section also shows your existing SIMs and lets you manage both physical and digital profiles.

Step 2: Scan QR Code or Enter Info Manually

The Pixel 9 Pro XL offers two ways to activate an eSIM:

Option A: Scan QR Code

1. Tap Use a QR code.
2. Use your phone’s camera to scan the QR code provided by your carrier (paper or email).
3. Wait while your Pixel downloads and authenticates the profile.

Option B: Enter Activation Details Manually

1. Tap Need help? → Enter details manually.
2. Type in the following information:
   • SM-DP+ Address
   • Activation Code
   • (Optional) Confirmation Code

Tip: Some apps like Mint Mobile or Airalo send these details automatically—no manual input required.

Step 3: Activate the eSIM

Once the profile downloads:

1. Tap Activate to register the eSIM.
2. Wait 1–2 minutes for your phone to connect to the carrier.
3. Restart your device if needed.
4. Look for signal bars next to your new eSIM profile.

Step 4: Set eSIM Preferences

Fine-tune how your eSIM works by setting it as the default for:

• Mobile Data
• Calls
• SMS

Go to Settings → Network & Internet → SIMs, tap your eSIM, and choose your preferences. You can also enable data-only mode if you want to use your physical SIM for calls.

How to Switch Between Multiple eSIM Profiles

The Pixel 9 Pro XL supports multiple eSIM profiles, though only one can remain active at a time. You can easily switch between them without removing or replacing your SIM.

To switch profiles:

1. Navigate to Settings → Network & Internet → SIMs.
2. Tap Use another SIM or Turn off current eSIM.
3. Choose your desired profile and activate it.

Ideal Use Cases:

• Separating business and personal numbers
• Switching to local networks while traveling
• Trying new carriers without swapping SIM cards

Troubleshooting eSIM Setup Issues on Google Pixel 9 Pro XL

Activating an eSIM on your Google Pixel 9 Pro XL is typically a smooth and quick process, but in some cases, you may run into activation errors or connectivity issues. These can arise due to software glitches, incorrect setup information, or even network inconsistencies.

Below, I’ve listed the most common problems users face during eSIM setup—along with step-by-step solutions to fix each one.

1. QR Code Not Recognized

Issue: When you attempt to scan the QR code provided by your carrier, your Pixel’s camera might fail to read it properly. This could happen if the code is blurry, too small, or not displayed clearly on your screen.

Solution:
Ensure that your screen brightness is turned up if you’re scanning from another phone or a printed copy. If you’re scanning a digital QR code from a computer, increase the brightness on the screen and avoid any reflections or glare. Hold your Pixel camera steadily and allow it to focus properly. Try scanning the QR code under natural or well-lit conditions to ensure visibility.

If the issue persists, request a new QR code from your carrier or opt for manual activation using the SM-DP+ address and activation code instead.

2. Activation Failed

Issue: After entering the eSIM details or scanning the QR code, your Pixel may display an error message stating that activation has failed. This usually means there’s an issue with the input data or the connection to the carrier’s server.

Solution:
Double-check the SM-DP+ address, activation code, and any optional confirmation codes you’ve entered manually. Even a small typo can prevent successful activation. Make sure the information matches exactly what your carrier has provided.

If connected to mobile data during activation, switch to a stable Wi-Fi network and try again. Sometimes poor signal strength or unstable mobile networks can block the process. Also, ensure your phone’s date and time settings are set to automatic for proper network syncing.

3. No Signal After Activation

Issue: You’ve activated the eSIM successfully, but your Pixel 9 Pro XL still doesn’t show any signal bars, or you’re unable to make calls or access mobile data.

Solution:
Start by turning Airplane mode on and off, which forces the phone to reconnect to the network. If that doesn’t work, toggle Mobile Data off and on again from the quick settings menu. You can also try restarting your phone, which refreshes the network connection and can fix minor glitches.

If your device still shows “No Service,” ensure your carrier has fully activated your eSIM on their end. Some carriers may take a few minutes—or even hours—to sync the profile completely. If you’re abroad, also check that data roaming is enabled if needed.

4. eSIM Profile Missing After Setup

Issue: After attempting setup, the eSIM profile disappears or doesn’t appear in your SIMs list under the Network & Internet settings. This may make it seem like the activation never occurred.

Solution:
In most cases, this issue results from an interrupted installation process or an incomplete profile download. To fix it, go back to Settings → Network & Internet → SIMs, then tap Add SIM → Download a SIM instead? to reinstall the eSIM profile from scratch.

If your carrier provided a QR code or manual details, use the same credentials to re-download the profile. You can also delete any partially installed profiles before reinstalling to avoid conflicts.

5. Stuck on “Connecting” or Loading Screen

Issue: When attempting to activate the eSIM, your phone may get stuck on a loading screen that reads “Connecting” or similar. It may stay there indefinitely without completing the activation process.

Solution:
This issue often points to network instability or poor internet access during activation. To resolve it, switch to a different Wi-Fi network or use mobile hotspot from another phone. Avoid using public or restricted networks that may block authentication.

If your phone was on mobile data during the first attempt, switching to a private, stable Wi-Fi connection can usually resolve this issue. Restart your Pixel before retrying the setup to ensure the system resets any pending activation attempts.

6. Can’t Delete an eSIM Profile

Issue: Sometimes, after switching networks or making changes, you may try to delete an existing eSIM profile, only to find that the Delete or Erase option doesn’t respond or appears greyed out.

Solution:
Go to Settings → Network & Internet → SIMs, select the eSIM you wish to remove, and scroll down to find the Erase SIM or Remove Profile option. Tap it and confirm deletion. If the system doesn’t respond, restart your device and try again.

In cases where the deletion remains blocked, make sure no calls or data are currently being routed through that eSIM. You must first switch the default SIM for calls, SMS, and data to another profile (or disable mobile data) before deleting the old one.

Still Having Issues? Contact Your Carrier’s eSIM Support

If none of the above solutions resolve your issue, the problem might lie with the carrier’s backend systems or restrictions. Reach out to your carrier’s eSIM support department and provide the following:

• Your device’s IMEI number
• The ICCID of the eSIM profile (if available)
• A screenshot of any error messages or symptoms

Carrier-specific troubleshooting steps can differ, especially for international providers, so it’s best to rely on their guidance when common solutions fail.

How to Remove or Replace an eSIM on Google Pixel 9 Pro XL

If want to delete an old, inactive, or unused eSIM from your Google Pixel 9 Pro XL, follow the steps below. Removing an eSIM can help when switching to a new carrier, resolving connectivity issues, or setting up a fresh eSIM profile.

Steps to Remove an eSIM:

1. Go to Settings → Network & Internet → SIMs

Open the Settings app on your Pixel 9 Pro XL. Tap Network & Internet, then select SIMs to view all installed SIMs, including both physical and eSIM profiles. This section shows active and inactive SIMs on your device.

2. Tap on the eSIM you want to remove

Identify the eSIM profile that you no longer need. Tap on it to access the configuration settings. You will see options such as carrier details, data settings, and the option to delete the SIM.

3. Tap “Delete SIM” → Confirm when prompted

Tap the Delete SIM option and confirm your choice when prompted. This action will permanently erase the selected eSIM profile from your phone. You may need to verify using your screen lock (PIN, pattern, or fingerprint).

4. The eSIM profile will be erased, and you can now add a new one

Once deleted, the eSIM is completely removed from your device’s memory. You can now scan a new QR code or download a fresh eSIM from your carrier under the SIMs menu to set up a new number or carrier plan.

FAQs

1. What is an eSIM on the Google Pixel 9 Pro XL?

An eSIM (embedded SIM) is a digital version of a physical SIM card. It allows users to activate a cellular plan without inserting a physical SIM. The Google Pixel 9 Pro XL supports multiple eSIM profiles, making it easier to switch carriers or manage dual SIM functionality.

2. How do I activate an eSIM on my Pixel 9 Pro XL?

To activate an eSIM:

• Go to Settings → Network & Internet → SIMs
• Tap Add SIM
• Choose Download a SIM instead?
• Scan the QR code provided by your carrier or enter the activation code manually.
  Once downloaded, your eSIM will be ready for use.

3. Can I use both a physical SIM and eSIM on the Pixel 9 Pro XL?

Yes, the Pixel 9 Pro XL supports dual SIM functionality, allowing you to use one physical SIM and one eSIM at the same time. You can select which one to use for calls, texts, and mobile data.

4. How many eSIM profiles can I store on the Pixel 9 Pro XL?

You can store multiple eSIM profiles, but only one eSIM can be active at a time along with one physical SIM. This is useful for switching between personal and work numbers or different carriers while traveling.

5. How do I delete or replace an eSIM on my Pixel 9 Pro XL?

To delete an eSIM:

• Go to Settings → Network & Internet → SIMs
• Select the eSIM profile
• Tap Delete SIM and confirm
  You can now download a new eSIM from a different carrier or re-add a new profile.

6. Do all carriers support eSIM for the Pixel 9 Pro XL?

No, eSIM support depends on your carrier. Most major carriers like Verizon, T-Mobile, AT&T, and Google Fi support eSIM, but smaller or regional providers may not. Always check with your carrier before switching to eSIM.

7. Is there a charge to use or switch eSIMs on the Pixel 9 Pro XL?

While the Pixel 9 Pro XL doesn’t charge for eSIM usage, some carriers may charge a fee for eSIM activation, reissuance, or QR code generation. It’s best to check your provider’s policy beforehand.

8. Can I transfer my eSIM from one Pixel device to another?

Yes, but the process varies by carrier. Some allow you to re-download the same eSIM on a new device, while others require a new activation code. You must first delete the eSIM from the old device and contact your carrier for reactivation instructions.

9. Will resetting my Pixel 9 Pro XL erase my eSIM?

If you perform a factory reset, all data including downloaded eSIM profiles will be deleted. Make sure to back up important data and consult your carrier to re-download your eSIM after the reset.

10. Can I switch between multiple eSIMs on the Pixel 9 Pro XL without deleting them?

Yes, you can store multiple eSIM profiles on your Pixel 9 Pro XL. You can easily switch between them in the SIMs section of the Settings app, but only one eSIM can be active at a time. This is useful for frequent travelers or managing multiple numbers.